Nursing Agency Compliance in the UK: What Care Providers Should Expect

Choosing a staffing partner is ultimately a safety and governance decision. This checklist explains the compliance standards Aeon Nursing works to — and what care homes and domiciliary providers should expect from any reputable agency.

Core Checks You Should See

Right to Work

Agencies must verify and record right-to-work documents (passport/visa/BRP/share code). Official guidance: gov.uk/prove-right-to-work.

Enhanced DBS

For regulated care roles, expect an Enhanced DBS (and the agency’s system for renewal/Update Service where applicable). Official DBS: Disclosure and Barring Service.

References & Work History

At least two relevant references, role scope verification, and reasonable explanation of gaps.

Mandatory Training Currency

• Basic Life Support (BLS)
• Moving & Handling (People Handling)
• Infection Prevention & Control (IPC)
• Safeguarding (Adults/Children as appropriate)
• Information Governance & Data Protection
• Medication training/competency (role-dependent)

Role-Specific Competencies

E.g., medication administration for nurses, dementia care, PEG feeding, catheter care — aligned with the shift requirements.

Documentation & Communication Providers Should Receive

• Booking confirmation with worker name and key checks.
• Access to a training matrix or summary on request.
• Incident and escalation routes.
• Clear contacts for out-of-hours issues.

Governance & Continuous Improvement

• Feedback loop: Providers should be able to rate performance and flag concerns.
• Audit readiness: Agencies must maintain auditable records for checks and training.
• Data protection: Secure handling of personal information.

How Aeon Nursing Works with You

• Transparent checks and status on request.
• Preference matching to build a consistent team.
• Fast responses for last-minute cover and planned rotas.

Start Working with Aeon Nursing

Refer a Client or call 020 8149 1616 to discuss your rota and requirements.

FAQs

Can we see proof of training and checks?

Yes — on request, we share summaries and verification details.

Do you help with orientation for agency staff?

We prompt staff to ask for a quick induction and we share your orientation notes with recurring workers.

How often do you renew checks?

We monitor expiry dates and prompt renewals in line with best practice and client policy.

We follow robust compliance processes to help providers maintain safe staffing and governance.

Author & Content Writer: Dr Naeem Aslam