When Professional Home Care Starts: Family Roles, Privacy and Boundaries
A practical guide to family involvement in home care, including individual wishes, privacy, information sharing and professional boundaries. …
Introductory Agency vs Regulated Care Provider: Who Manages What?
A neutral guide to the practical responsibilities that differ between an introductory agency and a CQC-regulated home-care provider. …
Switching Complex Care Providers: A Safe Handover Checklist
A person-centred checklist for transferring complex care safely, covering records, medicines, equipment, competence, contingency and early review. …
Independent Advocacy in Care Planning: When Might It Be Required?
A practical Care Act guide to substantial difficulty, appropriate support and the independent advocate role in assessment and care planning. …
Accessible Information in Home Care: What Families Can Ask For
A practical guide to identifying, recording, flagging, sharing, meeting and reviewing accessible communication needs in home care. …
Mental Capacity at Home: The 5 Principles and a Safe Best-Interests Process
A careful guide to the five Mental Capacity Act principles, decision-specific assessment, best interests, recording and review at home. …
Consent in Home Care: Who Can Decide and How Should Choices Be Recorded?
A practical guide to informed choice, refusal, recording consent, mental capacity and questions families can ask a home-care team. …
Personal Care vs Treatment of Disease, Disorder or Injury: A Family Guide
A family guide to Personal care and TDDI, CQC registration, delegated tasks, competency, oversight and questions to ask a provider. …
CQC Registered Complex Care Provider: 7 Smart Checks
Seven practical checks to help families verify a complex home-care provider's CQC registration, location, activities and current evidence. …
Complex Care Assessment at Home: 7 Safe Checks
A complex care assessment at home is a conversation and information-gathering process, not simply a form. It should help the person, family and relevant professionals understand current needs, what matters day to day, who is involved and what still needs assessment or a decision. The right complex care assessment at home is individual. It should not be based only on a diagnosis, a hospital summary or assumptions about what another person needed. The person’s wishes, current circumstances and the advice of relevant professionals matter. This guide offers seven safe checks to help families and referrers prepare for a complex care …
